DZ

Danielle Zakowski

Senior Director Of Business Operations And Customer Success at ThreeFlow

Danielle Zakowski has a diverse work experience spanning various industries and roles. Danielle is currently the Director of Business Operations at ThreeFlow, where they focus on driving efficiencies and implementing automation tools to improve team efficiency and turnaround times. Prior to this, they served as the Manager of Customer Support at ThreeFlow, where they played a crucial role in improving customer satisfaction and retention rates through cross-functional collaboration and performance metrics.

Before joining ThreeFlow, Danielle was the Director of Operations at GIS Benefits, Inc., where they successfully transformed a startup into a thriving organization. Danielle achieved remarkable growth by implementing strategic operational planning, cutting-edge technologies, and scalable processes.

Earlier in their career, Danielle held roles at MetLife as a Senior P&C Communication Specialist and Marketing Consultant. Danielle also served as the Director of Operations at Knowledge Universe and worked as an Interior Architect at WML Architecture, a Project Manager at Far Hills Design Build, and an Assistant Interior Designer at Expo Design Center. This diverse background showcases their adaptability and expertise in various areas of business operations, communication, and design.

Danielle Zakowski's education history includes a Bachelor of Science (B.S.) degree in Interior Architecture from The Art Institutes, as well as a certificate in Residential Planning from The Art Institutes. Danielle also earned a Bachelor of Science (BS) degree in Interior Architecture from Philadelphia University. Prior to their college education, Danielle attended Hillsborough High School and obtained a diploma in the years 1998 to 2002.

In addition to their formal education, Danielle has obtained several certifications. Danielle completed the Executive Leadership program at Cornell University in January 2023, and also completed the Performance Leadership program at Cornell University in the same month and year. Danielle earned the Customer Success Leadership certification from Sales Assembly in July 2022.

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Previous companies

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Timeline

  • Senior Director Of Business Operations And Customer Success

    February 1, 2024 - present

  • Director of Business Operations

    January, 2023

  • Manager, Customer Support

    July, 2022