Chelsie Luis

Chelsie Luis has a diverse work experience spanning several companies. Chelsie currently works at Tidelift as the Support Engineering Lead, where they established foundational procedures and onboarding processes for the support team. Chelsie focused on fostering relationships with other teams and advocating for customers throughout the customer experience. Prior to that, Chelsie worked at Atlassian as a Support Engineer for the Confluence product. Chelsie also gained experience as a Tier 2 Support Engineer at InVision and as a Technical Success Manager and Internal IT Administrator at Shopgate Inc. Chelsie has a background in IT administration, having worked in roles such as IT Administrator at Lithium Networks and Technical Support Team Lead at AT&T. Chelsie also has experience as a LabVIEW Workshop Assistant at the University of Florida and as a Design Digitizer at Greek Divine & More.

Chelsie Luis began their education in 2007 at Florida International University, where they pursued studies for an undisclosed period. In 2010, they enrolled in Miami Dade College and successfully obtained an Associate of Arts (A.A.) degree by 2012. Following this, they attended Santa Fe College from 2012 to 2015 and focused on the Engineering Core as their field of study.

Apart from their formal education, Chelsie has also obtained several certifications. In 2015, they became a Certified HIPAA Professional after completing a training program offered by HIPAA Training. Additionally, they hold certifications such as "Certified LabVIEW Associate Developer" from National Instruments and "Continuum Certified IT Expert" from Continuum Managed Services, LLC. The exact dates of their acquisition for these two certifications are unknown.

More recently, in May 2022, Chelsie acquired certifications in "UX Research Methods: Interviewing" and "Writing in Plain Language" through LinkedIn.