Johanna Alvarado

Johanna Alvarado is currently the Customer Support Lead at TreeCard. Johanna was previously the Team Lead of Customer Success at Evernote from June 2017 to November 2021. Johanna was responsible for driving sales and providing five star customer service. Johanna also opened and closed the store, which included counting cash drawers and making bank deposits as well as executing and overseeing daily operations of store. Prior to Evernote, Johanna worked at Cato Corporation as a Store Manager from September 2014 to June 2017. As Store Manager, they were responsible for the store's daily operations, customer service, and loss prevention as well as setting and achieving sales goals and recruiting, training, and scheduling staff.

Johanna Alvarado has a Bachelor Professional in Commerce and Trade from Alanus Hochschule für Kunst und Gesellschaft. Johanna also has a certification from Vidyard in Prospecting with Video.

Their manager is Jamie Cox, Co-Founder & CEO. They work with Michael Novak - Business Operations Manager, Clay Goodpasture - Operations Manager, and Michaela Kastelman - Product Marketing Lead. A direct report to Johanna Alvarado is and Alyssa Simmons - Senior Customer Service Representative.