UM

Umar Muqtadir

Customer Support, Tier 2 Support at Treez

Umar Muqtadir is a customer support specialist with over 4 years of experience in the customer service industry. Umar has worked with companies such as Comcast and General Assembly, where they provided excellent customer support and data analysis. Umar is currently employed at Treez, where they provide Tier 2 support to customers.

Umar Muqtadir attended Novi High School and then went on to the University of Michigan-Dearborn where they earned a Bachelor of Business Administration with a focus in finance and marketing. Umar then took several software engineering courses at General Assembly and SeedPaths before becoming certified as an emergency medical technician from Huron Valley Ambulance. Umar also holds certifications from Scrum Alliance in ScrumMaster Certification and from Code School in JavaScript Road Trip Part 1 and Part 2.

Their manager is Zac Spegal, Technical Support Operations Manager. They are on a team with Brian Perlmutter - Customer Support, Tier 2 Support, Amanda Murillo - Customer Support, Tier 2 Support, and Zachary Speltz - Support Agent, Customer Success.

Timeline

  • Customer Support, Tier 2 Support

    Current role