Chiara Ara

Chiara Ara has a strong background in customer care, starting with their role as a Customer Care Representative at Aviomar S.p.a. in 2005. Chiara then worked at Comar Italia as a Customer Care Representative from 2007 to 2010. In 2011, they joined TREK BICYCLE CORPORATION as a Customer Care Specialist, and subsequently took on the role of National Customer Care Manager in 2012. In this role, Chiara managed a team of 7 people, handled complex and escalated customer care issues, liaised with managers and the finance department, defined guidelines for the department, analyzed data, and drove continuous improvement.

Chiara Ara obtained their High School Diploma in Diploma in business studies and languages (Perito aziendale corrispondente in lingue estere) from ITCPA B.Belotti. Additionally, they have obtained certifications in Leadership Training from Trek Bicycle, Francesce: DELF 1 e 2 (institution not specified), and Inglese: EF Language Travel Certificate level C1 (institution not specified).