Nicola Roark

Sr. Customer Experience Manager at T. Rowe Price

Nicola Roark currently serves as a Senior Customer Experience Manager and previously held the role of Senior Business Management Analyst at T. Rowe Price since February 2019, focusing on business communications strategy, planning, and reporting. Nicola also serves on the Board of Directors for the Colorado Springs Conservatory, contributing to the arts education of diverse students in the Pikes Peak region. Prior experience includes positions as Marketing Consultant at Exhilaration Marketing, Vice President of Operations at Better Business Bureau, and Director of Product Marketing and Director of Operations at Harland Clarke. Nicola's career began at Deluxe Corporation as Call Center Staffing and Training Manager and included substantial operational and marketing experience. Educational background includes an MBA in Marketing from the University of Colorado Colorado Springs and a degree in English Literature from Bangor University. Industry expertise spans healthcare, education, financial services, and telecom.

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