Drew Natuk

CE Specialist at TrueAccord

Drew Natuk has been working in customer success management since 2013. Drew started at True Anthem, a enterprise SaaS company, as a customer success manager. Drew was responsible for maintaining customer relationships, training new customers, and resolving product issues. Drew worked closely with sales and engineering teams to communicate customer needs and helped improve future iterations of the product. In their five years at True Anthem, they grew the company's annual revenue from $2 million to $8 million.

In 2018, they left True Anthem to join TrueAccord as a CE Specialist. In this role, they are responsible for helping customers onboard onto the True Accord platform, training them to be platform experts, and maintaining a high level of communication with clients. Drew has also helped True Accord grow its annual revenue from $2 million to $8 million.

Drew Natuk attended the University of California, Santa Cruz where they obtained a Bachelor of Arts degree in environmental studies/economics.

Some of their coworkers include Alma Morrissey - CE Analyst, Ty Spencer - Client Support Specialist, and Elizabeth Hendricks - Risk and Control Manager. Drew Natuk reports to Michael Lemoine, Director, Client Excellence.

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