Eileen joined Trustly in 2023 as Chief Operations Officer. Eileen's appointment is preceded by a standout tenure at Klarna where she led and rapidly scaled the 1,200-strong global operational workforce. In the pursuit of world-class customer service, Eileen pioneered a coherent end-to-end experience for merchants and consumers by integrating operations directly into the product development structure. Eileen’s transformative expertise, spanning from organisational excellence to a strategic vision for service, promises to elevate Trustly's operations.
January, 2023 - present