Jessica yeseul Kim

Jessica Yeseul Kim has a robust background in customer service, currently serving as a Customer Service Specialist at Twist Bioscience since January 2022. Previously, Jessica held the role of Customer Support Specialist at Illumina from June 2017 to August 2021 and worked as a Customer Operation Specialist at Agilent from June 2012 to June 2017. In these roles, Jessica managed customer service relations, supported sales teams, collaborated with various departments, processed sales orders, tracked aging revenue, and resolved customer service issues for multi-regional accounts. Prior experience includes working as a Customer Service Representative at Nestlé Nespresso from February 2011 to June 2012, focusing on order management and providing service to local clients.