Ayesha Mushtaq

Ayesha Mushtaq is an experienced Customer Success Manager currently working at Umbraco since January 2024, focusing on building customer journeys and enhancing customer experience through effective onboarding and training. Previous roles include Head of Customer Success at Neurons, where Ayesha oversaw the hiring process and established a culture of trust and flexibility. As Lead Customer Success Manager at Neurons, responsibilities included building the Customer Success Department and implementing effective onboarding and upsell strategies. Ayesha also held senior positions at Trustpilot and OrderYOYO, consistently meeting retention and renewal goals while mentoring new team members. With a background in customer service and management across various sectors, Ayesha possesses a strong foundation in developing trusted relationships and driving customer satisfaction. Ayesha holds a Bachelor of Science (BSc) (Hons) in Health and Social Welfare from The University of Huddersfield.