Felicity Quadri

Senior Service Designer at UniSuper

Felicity Quadri has a diverse range of work experience spanning over several years. Their most recent position was as a Senior Service Designer at UniSuper, starting in September 2022. Prior to that, they worked as the Lead Service & Experience Designer at Pretzel Lab from March 2022 to September 2022.

From 2019 to 2022, Felicity held various roles at Symplicit, including Associate Director - Experience Design from September 2021 to March 2022, and Lead Experience Designer from June 2019 to September 2021.

Before joining Symplicit, Felicity served as the UX Design Lead at Comparethemarket.com.au from August 2018 to May 2019.

From November 2017 to August 2018, they worked as a Lead UX Designer (Contract) at LGIAsuper, where they managed UX activities and collaborated with internal and external teams for website redevelopment.

Additionally, Felicity worked as a Senior Digital Designer (Contract) at RACQ from April 2017 to October 2017, participating in workshops and refining the visual layout for new banking web pages.

From 2010 to 2016, they were a Senior Digital Designer & Design Team Leader at Rocket Agency, designing digital projects, managing prototypes and design feedback, and leading the UX strategy.

Earlier in their career, Felicity held positions such as Creative Director at Felicity Turland Graphic Design and Creative, Consultant Trainer/Graphic Designer at Syngrity Consultants, and Tour Leader at Intrepid Travel.

These experiences showcase Felicity's expertise in service design, experience design, UX design, and leadership roles.

Felicity Quadri's education history includes a Graduate Certificate in Service Design from RMIT University, which they obtained in 2022. In 1994 and 1995, they attended TAFE NSW and completed a Certificate in Graphic Design Finished Art with a specialization in Graphic Design. There is no available information about their start year or end year at Island School, and they did not pursue any specific degree or field of study there.

In addition to their formal education, Felicity has obtained various certifications. In 2019, they completed the "Insights for Innovation" course at IDEO U and the "Practical Statistics for the User Experience 1" course at Udemy. Felicity also underwent the "Bikablo Basics - Visualization Training" program at Visual Friends in 2019. In 2018, they obtained a UX certification from the Nielsen Norman Group and completed the "Conducting Usability Testing" course at The Interaction Design Foundation. Finally, in 2008, they completed the "Core Essentials FastTrack Program" offered by Coach U, Inc.

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Timeline

  • Senior Service Designer

    September, 2022 - present