Vicki Richmond

Vicki Richmond serves as the Senior Director of People and Culture at UnitedHealth Group, focusing on evolving company culture through strategic initiatives and leadership development. With a robust background in diversity, equity, and inclusion, Vicki has successfully led transformative programs impacting over 300,000 global employees. Prior to the current role, Vicki held senior positions in provider operations at UnitedHealthcare, directing large teams and improving customer satisfaction across multiple markets. Vicki's experience also includes client servicing roles at Cigna, where a strong emphasis on customer experience was established. Vicki holds a Bachelor of Science in Business Administration from Capella University.