Operations Team

The Operations Team at Upgrade is responsible for ensuring seamless and efficient operational processes across various departments, including account management, quality assurance, financial reporting, treasury, and compliance. They play a pivotal role in overseeing new account setups, managing financial transactions, monitoring risk and fraud activities, and enhancing customer service operations. By leveraging their expertise, the team supports the company’s mission to provide innovative banking solutions while maintaining high standards of accuracy and reliability in all operational activities.