Gokce Bilgic Alpay

Senior Customer Service Team Leader, ESSA at UPM Raflatac

Gokce Bilgic Alpay has extensive experience in customer service and logistics, demonstrated through various leadership roles at UPM Raflatac since April 2011, including Senior Customer Service Team Leader overseeing teams in Turkey and India, and managing operations across multiple regions such as the Middle East and South Asia. Previously, Gokce held positions at GEA Westfalia Separator, where responsibilities included logistics and order management, and at Ornamar Dis Ticaret as an Export Specialist. Gokce also has a foundation in customs consultancy and event organization. Gokce earned a degree in Business Administration from Dokuz Eylul University, with a strong academic record.

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