Suzanne Malmloff-Pawula

Suzanne Malmloff-Pawula has extensive work experience in various roles and industries. Suzanne is currently serving as the Director of Customer Operations at UPshow, where they are responsible for overseeing customer operations. Prior to this role, they worked as the Fulfillment and Support Manager, leading a team and managing account creation, implementation, and support for SMB, SME, and enterprise customers. During their time at UPshow, they also played a key role in transforming device health reporting and 3rd party shipping automation.

Before joining UPshow, Suzanne worked at StubHub, where they held multiple positions. As the Sr. Manager of Fulfillment Strategy and Operations, they contributed to the overall success of the business. Suzanne also worked as a Program Manager, responsible for managing strategic initiatives for leadership and global business partners. In addition, Suzanne served as a Project Manager for the Field Operations department, leading projects and process improvements. Suzanne was involved in major event strategies and execution for top-grossing events such as the Super Bowl, Masters, Final Four, College Football Playoff, and Rio 2016.

Early in their career, Suzanne worked at Career Education Corporation as an International Admissions Officer. In this role, they played a crucial part in the admissions process for international students.

Overall, Suzanne Malmloff-Pawula has shown a strong track record in operations management, project management, and business development across various industries.

Suzanne Malmloff-Pawula obtained a Bachelor's degree in Consumer and Textile Marketing from the University of Illinois Urbana-Champaign, where they attended from 2000 to 2004. Later, in 2013 to 2014, they pursued a Project Management Certificate from Northwestern University.