Ashraf Helmy is an experienced professional who has worked in various roles in companies such as valU, Trella, Uber, and ArabicPost. With a background in Petroleum Engineering, Ashraf has held positions such as Head of Customer Experience and Integrated Operations Program Manager. Ashraf has also worked as a Quality Assurance Team Lead, Quality Assurance Specialist, Customer Support Representative, and Live Operations Manager. Ashraf's expertise lies in managing operations, leading teams, and ensuring high-quality customer support.
April, 2023 - present
August, 2022