Carol Peter

Carol Peter has accumulated extensive experience in customer service and management roles since 2007. Currently serving as a Customer Journey Officer at Vanquis Bank since November 2014, Carol has also held positions such as CS Performance Manager and Customer Service Performance Coach within the same organization. Prior to Vanquis Bank, Carol worked as a Call Center Manager at LDUK / The Paragon Group of Companies for a brief period in 2014 and held the same title at Reactiv Media Ltd from March 2010 to May 2014. Earlier experience includes serving as an Outbound Sales Trainer at Swinton Insurance from February 2007 to March 2010. Carol's educational background includes a B-tec National Diploma in Music from Huddersfield New College and attendance at The Brooksbank School.