Kerrie Meyer

Kerrie Meyer is an experienced customer service professional with a strong background in leadership and operational management across multiple industries. Currently serving as the Event Staff Customer Service Manager at Venues NSW, Kerrie oversees customer service at prominent venues including the SCG and Allianz Stadium. Previously, as the NSW Contact Centre Manager at 13cabs, Kerrie successfully managed a team of 73 while optimizing contact centre operations, enhancing staff morale, and implementing a centralized taxi booking system for accessible transport. Kerrie's tenure at McDonald's included roles as the National Customer Service & Reception Manager, where key achievements involved setting up call centre operations for McDelivery services and ensuring high service delivery standards across 970 stores. Kerrie holds an MBA and a Graduate Certificate in Management from Macquarie Business School, along with a Certificate IV in Training & Assessment.