Gil P. has a diverse work experience in the customer service industry. They worked as a Customer Support Professional at Convergys from May 2014 to August 2020. They then joined Concentrix in August 2020 as a Customer Service Team Lead, a position they held until September 2022. In 2022, they worked as a Customer Experience Agent at Alorica from August to November. Currently, they are employed at VidCruiter as a Remote Support Agent, where they provide support to end-users through chat and email, diagnosing and resolving technical hardware and software issues.
Gil P. completed a Bachelor of Education (BEd) degree in Elementary Education and Teaching from Cebu Technological University, studying from 2011 to 2014. In addition to this degree, Gil P. also obtained certifications in "Creating Your Personal Brand" and "Working from Home: Strategies for Success" from LinkedIn in February 2023.
November, 2022 - present