Al Taylor

Associate Director Of Sales Operations at Vital Proteins

Al Taylor, MA, MBTI has a diverse work experience spanning over a decade. Currently, Al is working at Vital Proteins as the Associate Director of Sales Operations. Prior to joining Vital Proteins, Al worked as the Customer Advocate Manager at the same company.

Before their time at Vital Proteins, Al worked at Franklin Energy as a Program Manager.

Al's work experience also includes a role at Uber, where they served as the Customer Support Operations Manager. During their time at Uber, Al achieved a 12% increase in staff engagement survey favorability and implemented various initiatives to support staff development and succession planning.

Prior to Uber, Al worked at Orkin Pest Control, where they served as the General Manager responsible for daily operations and achieving sales and profit goals.

Al also worked at Cintas as the Service Operations Manager, overseeing customer service operations and managing a team of direct reports.

Furthermore, Al has experience at Sodexo A/S, where they served as the Manager of Environmental Services, and at Advocate Christ Medical Center as a Multi-Site Supervisor responsible for managing and maintaining cleanable areas in the healthcare system.

Overall, Al Taylor's work experience showcases a strong background in operations management, customer service, team leadership, and strategic planning.

Al Taylor holds a Master of Arts (M.A.) degree in Organizational Leadership from Lewis University, which was obtained from 2017 to 2019. Prior to that, Al Taylor earned a Bachelor of Arts (B.A.) degree in Criminology from the Governors State University College of Business between 2009 and 2012. Additionally, Al Taylor has obtained certifications in Diversity and Inclusion from Cornell University in 2022, as well as becoming a Certified MBTI Practitioner Type I and II instruments from The Myers-Briggs Company in 2019. Al Taylor has also received certification in Preventing Workplace Harassment from Uber.

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Previous companies

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Timeline

  • Associate Director Of Sales Operations

    January, 2022 - present

  • Customer Advocate Manager

    March, 2021

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