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Delivery Process Consultant

Product · Contract · Piedmont, Italy

Job description

About Vitamin Software

Vitamin Software is a technology solutions partner for companies operating in the US, within regulated industries such as healthcare and financial services.

Our vision is to become The most reliable technology solutions provider in the world.

One of our strategic objectives for 2024 is refreshing our processes and retraining our team to use the new processes so that we can meet the needs of our customers faster & more efficiently.

About Yourself

You have been part of a technology consulting business in a leadership role (ideally with P&L responsibilities).

You have been exposed to custom software development in regulated industries with US customers.

You are a cultural match with our company values:

  1. Humbleness - you can’t be reliable if you have a high ego. You will get blindsided too often because you’re not paying enough attention around yourself.

  2. Accountability - you can’t be reliable if you don’t know where the machine breaks or could break. You need to figure out where it broke - people problems or process problems, and improve.

  3. Solution Oriented - you can’t be reliable if all you say is “no”. “I can’t”, “it’s impossible”, “it’s complicated”, “it’s hard”. Nobody will come with their problems to you. Instead, choose to find a way or make a way.

  4. Sense of Urgency - if you’re moving too slowly, nobody can rely on you. You’ll get it right, but the part will be over by the time you’re done.

You want to take part in our growth journey, as we embark on serving larger and more complex organizations.

You operate at different levels of abstraction:

  • you can coach our Delivery Leadership team;

  • but you can also get your hands dirty and do a whiteboard session with them or document a process.

You can understand our business model fast.

The Responsibilities

You will work with our delivery leadership team and our CEO to:

  • Create a process map;

  • Prioritize and document key processes (the 10-20-70 rule);

  • Mentor our functional leaders on implementing the processes with our team.

Duration & Time Commitment

We would like to start with a 6-month part-time engagement. We anticipate 20h/week as an involvement, with presence in our Bucharest Office being a big bonus.

Accountability

We’d like to make it transparent how your success with us will be measured.

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