Isaac L.

Isaac L. is a seasoned technical support professional with extensive experience in leading support teams and managing customer inquiries. Currently serving as a Technical Support Manager at Vizrt Group since August 2022, Isaac previously held the position of Customer Support Team Lead/Tier III at NewTek, where responsibilities included team management, development of support processes, and collaboration with engineering teams. Past roles also encompass work as a Device Security Analyst at BD, Computer Repair Technician at Nerd Herd, Network Infrastructure Contractor at Horace Mann Educators Corporation, and a position as a Geek Squad member at Best Buy. Isaac holds a Bachelor of Applied Science in Information Technology and Information Assurance with a security concentration from Texas A&M University-San Antonio.