Anupam Dwivedi

Anupam Dwivedi has a diverse work experience spanning multiple companies and roles. Anupam began their career as a Customer Care Executive at The Call Centre in 2005, where they monitored the Call Management System and ensured customer satisfaction. In 2009, they worked as an Executive in Zonal CS Operations at Kanpur Zone, where their responsibilities included retaining corporate and individual postpaid subscribers and meeting collection targets.

In 2010, Anupam joined Sistema Shyam Teleservices Ltd as a Data Business Support, where they established a centralized management and standardized data support framework. Anupam also analyzed lifecycle and usage trends of data customers to enhance revenue and customer experience. Anupam went on to work as a Data Business Support (CSD) at Sistema Shyam Tele Services UP from 2010 to 2013, handling after-sales service operations and collaborating with various entities to ensure high customer satisfaction.

From 2014 to 2015, Anupam served as a Franchise Manager at Uninor (Telenor Group - Norway), and in 2016, they took on the role of Deputy Manager at Vodafone Idea Limited, where they contributed to the VI Business. Currently, they hold the position of AGM - Lead IoT Strategic Projects at Vodafone Idea Limited since June 2021.

Overall, Anupam Dwivedi has demonstrated expertise in customer service, data support, project management, and business development throughout their career.

Anupam Dwivedi completed their Graduate degree in Commerce from an unspecified school from 2003 to 2006. Anupam also obtained a Bachelor of Commerce (B.Com) degree from Lucknow University in 2006. Additionally, they graduated in Commerce with a B.Com degree from the University of Lucknow during the same timeframe.