Natalia Vilchis

Director of Client Experience at Wambi

Natalia Vilchis has a diverse work experience spanning multiple industries. Natalia worked at Wambi from 2018 to the present, starting as the Manager of Engagement & Education and later becoming the Director of Client Experience. In these roles, they focused on highlighting positive interactions in healthcare to improve employee engagement and patient satisfaction. Prior to Wambi, Natalia owned and worked as an artist at Natalia Irena Makeup Artistry for eight years. Natalia also served as a Clinical Coordinator & Skin Care Specialist at Sparano Face & Nasal Institute/NJ Institute for Robotic Hair Surgery from 2016 to 2018. Earlier in their career, they worked as a Program & Communication Manager at the Monmouth Regional Chamber of Commerce from 2013 to 2015, and as a Corporate Recruiter at the American Cancer Society in 2012. Natalia's work experience also includes a role as a Bank Teller & Key Holder at Valley National Bank from 2007 to 2011.

Natalia Vilchis has a Bachelor of Arts (B.A.) degree in Communication, with a focus on Public Relations/Journalism from Monmouth University. Natalia also studied Public Relations/Journalism at Regent's University London. In the field of aesthetics and skincare, Natalia attended the Capri Institute of Hair Design-Brick, where they specialized in Aesthetician/Esthetician and Skin Care. Additionally, they obtained a certification as a Make-Up Artist/Specialist from Robert Fiance Beauty Schools-Perth Amboy.

Natalia has also acquired several additional certifications. Natalia obtained a Customer Experience Leadership certification from LinkedIn in April 2022. Natalia is also certified in Makeup Artistry from the Robert Fiance Makeup Academy and holds a Skin Care Specialty License from the State of New Jersey Board of Cosmetology.

Links

Previous companies

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Timeline

  • Director of Client Experience

    August, 2019 - present

  • Manager of Engagement & Education

    August, 2018

  • Engagement Specialist

    April, 2018