Customer Experience and Relationship Management
About
The Customer Experience and Relationship Management team at Westpac is dedicated to enhancing customer interactions and fostering long-term relationships. This team leverages expertise in service management, legal counsel, development operations, program management, and customer lifecycle strategy to deliver exceptional banking experiences and tailored financial solutions. By aligning strategic alliances, product solutions, and quality services, they ensure customer satisfaction, loyalty, and growth across all banking segments.
Team members
Abbey Trim
Manager, Customer Lifecycle An...
Alicia Ash
Senior Legal Counsel, ER Legal
Diane Karam
Senior Manager - Small Busines...
Jane Aungles
Senior Associate | Westpac Tre...
John Adams
Program Manager
Jordan Kennedy
Assistant Relationship Manager
Kya Austin
Personal Banking Advisor
Lailee Taj
Business Development Manager
Laura Buckley
Operations Lead, Enterprise Qu...
Luke Morris
Customer Proposition Lead
Mary Jean Manning
Principal Service Manager
Raja Ghadium
Devops Engineer
Sharon Tam
Senior Experience Designer
Srinivasan Ks
Principal Service Manager- TBM...
Steve Grant
Executive Manager Customer Exp...
Travis Mason
Executive Manager Business Con...
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