MARIO CEDIEL

Customer Operations Specialist at Wethos

Mario Cediels's work experience includes serving as a Customer Operations Specialist at Wethos, where they worked closely with the project manager to develop new features for the platform, establish customer support and fraud departments, and provide exceptional customer support. Prior to that, they worked at Robinhood, where they analyzed disputes and fraudulent activity, managed customer de-escalations, and handled various issues. MARIO also worked as a Client Manager at Snap Studio Booth, where they achieved sales growth, managed marketing strategies, and maintained high customer satisfaction rates. Additionally, they gained experience in restaurant management and operations as a Server at Olive Garden, where they handled inventory, customer complaints, and trained new employees. Overall, Mario has demonstrated expertise in customer operations, fraud prevention, sales, and customer service.

Mario Cediels's education history begins with earning an Associate of Science degree in Biology, General from Santa Fe College in an unknown year, ending in 2013. Following this, they enrolled at the University of Central Florida in 2015 and completed their studies in 2021. During this time, they pursued a degree in Health Science and Anthropology, focusing on the field of Health Professions and Related Clinical Sciences.

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Previous companies

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Timeline

  • Customer Operations Specialist

    January, 2023 - present