Full-time · Nanaimo, Canada
If you love working outdoors with people in an exciting environment, we have a job for you. WildPlay Nanaimo seeks enthusiastic adventure-seekers to guide our guests through our forested zip line adventure park. Get paid to play with us!
What's Cool About This Job?
Free zip lining
Full and part-time hours are available and can change depending on your needs.
Fantastic opportunities for career progression, and many of our Supervisors and Managers were guides!
Incredible team- guides at WildPlay build lifelong friendships
Great staff parties
Did we mention free zip lining?
Extensive training potential, learn advanced ropes access techniques
Helping people conquer their fears and enjoy our beautiful park in a completely new way
Job Purpose
Element (activity) Guides provide excellent service for guests on suspended obstacle and zipline courses. Guides are knowledgeable, friendly, passionate and able to put others at ease. They thrive outdoors, love being physically active, are comfortable with heights and get great satisfaction from supervising and supporting others to achieve things they didn't think they could do.
To excel as a Guide, you have an outgoing and confident personality, think on your feet, and demonstrate the good sense in all decisions. Able to listen and identify others' needs, you provide encouragement and advice based on best practices. When necessary, you can be assertive to ensure that guests minimize their risk while participating in Elements. When working in a team environment and engaging with guests, clear and positive communications are a must. Prior experience leading or teaching outdoor recreation is an asset.
Principal Accountabilities
Work Schedule
According to the business's need, guests work a flexible schedule of full or part-time seasonal work, working evenings, weekends, and holidays.
Job Requirements
Knowledge & Experience
Skills
Attributes and Behaviours
Context
This role impacts the guest experience more than any other based on the amount of time spent with the guest. A successful Element Guide is friendly, cheerful and energetic, using the opportunity to engage with the guest and create an excellent guest experience.