Renan Niffa is a skilled technology professional with a robust background in technical support, implementation, and team leadership. Currently serving as a Senior Implementation Engineer at Clutch since October 2024, Niffa previously held various roles at Degreed from August 2020 to November 2024, including Global Team Lead for TCON and Technical Implementation Consultant, focusing on managing technical projects and educating clients on product integration with their IT infrastructures. Niffa also gained experience at SAP Ariba and SAP from 2016 to 2020, providing support services and troubleshooting for customers while handling incident management and root cause analysis. Early career roles included on-site technical support at Grupo RBS, expanding from an intern to a technical support analyst. Niffa holds a Tecnológico degree in Information Technology Management from Unisinos, completed in 2020.
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