Roegmah Petersen Veitch

Roegmah Petersen Veitch is a Collections Specialist at Retail Capital SA since June 2021 and has extensive experience in quality control and customer service roles. Currently also serving as a Quality Control Compliance Specialist at Wonga since May 2014, Roegmah ensures adherence to quality standards through regular audits and performance assessments. Previously, Roegmah held positions at Home Choice/Fonechoice, advancing from Customer Services Adviser to Customer Services Supervisor, where responsibilities included managing agents, resolving customer complaints, and enhancing service delivery. Earlier experience at Stream Global Services encompassed roles such as Quality Assuror and Credit Analyst, focusing on customer support, data analysis, and performance management. Educational background includes attendance at Strandfontein Secondary School from 1998 to 2002.