Partner Channel Manager, Latam - Virtual, United States

** Candidates for this role must live in the United States and be fluent in English, Portuguese and Spanish (speaking, reading and writing).*

About Us

WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. The company’s WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, WorkForce Software is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. Whether your employees are deskless or office workers, unionized, full-time, part-time, or seasonal, WorkForce Software makes managing your global workforce easy, less costly, and more rewarding for everyone.

Over one thousand organizations with more than 4 million users in over 80 countries rely on WorkForce Software solutions to streamline compliance, reduce labor costs, provide more intuitive tools to their employees, and achieve strategic HR on a global basis.

The Partner Channel Manager works with our global community of Partners managing and supporting the day-to-day activities associated with pre-sales and sales of our products. The Partner Channel Manager is responsible for the relationship and overall success between the partner, WorkForce Software, and the customer.  This individual will assist the partner in driving ARR for the existing customer base, as well as new opportunities.  The Partner Channel Manager will support the initial setup and planning of each strategic partnership, delivering a plan for success to achieve desired outcomes. The Partner Channel Manager is responsible for conducting successful onboarding and collaborating with internal teams to ensure delivery of enablement activities are completed successfully for each assigned partner including continuous monitoring of partner performance, consultant growth and expertise in our products, partner project success, and customer reference ability.  The Partner Channel Manager will be accountable to hold Quarterly Board Reviews to discuss success and metrics of our partnerships.

The Partner Channels Manager is expected to be a seasoned professional with prior experience in fostering relationships with practice leads and exposure to sales teams to create opportunities for the company. 

Responsibilities

• Collaborating with the WorkForce ISV and SI Partner Sales teams, create strategic relationships with partners’ practice leaders; providing advice, support, and solutions, enabling them to achieve success with our products

• Drive successful partner relationships, working strategically with our partners and internal WFS teams to provide guidance on prospecting opportunities

• Facilitate successful on-boarding of new Customers establishing key metrics to drive accountability as well as a culture of continuous growth and success of the relationship

• Develop partner sales enablement plans that develop strong expertise in our products while considering Partner business goals

• Work closely with our partners’ executive teams to ensure successful contracting and reselling of our products

• Collaborate with internal team for ensuring partner success

• Conduct regular business reviews to monitor health of the partnership as well as growth towards achieving defined success metrics

Requirements

• 3-5+ years prior experience working in a professional leadership role working with Alliance teams delivering software solutions to customers

• Able to speak, read, and write in English, Portuguese and Spanish

• Experience working in the workforce management industry preferred

• Excellent communication skills both written and verbal, with the ability to present complex issues to multi-level audiences throughout the company and customer executives.

• Ability to be a team player

• Ability to balance both Analytic and Creative problem solving

• Highly organized and attention to detail

• Capability to exercise mature judgement

• Excellent customer relationship management and business acumen

• Strong persuasion skills

Travel

• Ability to travel up to 50-60%, with potential for international travel

Education

• Bachelor’s Degree or equivalent.

Why You Should Join the WorkForce Team?

• Unlimited PTO
• Flexible Hours / Work from Home Policy
• 401k with Company Match
• Performance Bonus
• Career Development and Training – Be the CEO of your career!
• Diversity, Equity, and Inclusion Initiatives including committees such as:
  • Women for Inclusion
  • Age: Unity Beyond Years
  • Racial Equality/Discrimination
  • Mental and Physical Ability
  • WorkForce Pride Network
  • Global Perspectives
  • Brand of Veterans
• Health and Wellness / Gym Reimbursement
• Full Comprehensive Health Benefit Package
• Parental Leave
• Community Outreach Programs and Charitable Support

This job description is not intended to be all inclusive, and employee will perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.

To maintain our goal of remaining a diverse and inclusive company, WorkForce Software advocates for and promotes a diverse, equitable, safe, and professional workplace where all people feel welcomed and empowered. We are committed to creating an environment that supports and celebrates the full range of our individual and collective differences, so that everyone can do their best and most innovative work, on the job and in our communities.

WorkForce Software is committed to the full inclusion of all qualified individuals. As part of this commitment, WorkForce Software will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Talent Acquisition Department atcareers@workforcesoftware.com,  1-833-987-3831.

WorkForce Software is an Equal Opportunity Employer.