Lucie J.

Customer Operations Manager at World Challenge

Lucie J. has a Bachelor's degree in Psychology & Music from the University of Liverpool. Lucie has worked in various roles such as Personal Assistant, Receptionist & Events Coordinator at Netley Hall Estates, Customer Service Administrator at Salop Leisure Ltd., and Dairy Farm Assistant at FarmRight Ltd. Currently, Lucie holds the position of Customer Operations Manager at World Challenge, where Lucie manages the Support & Operations Team and drives the merging of UK-based and Australia-based Customer Support Teams. Prior to this, Lucie held roles as a Support Manager and Senior Customer Support Coordinator at the same company. Throughout their career, Lucie has demonstrated their ability to provide exceptional customer service and support while managing diverse portfolios of clients.

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Timeline

  • Customer Operations Manager

    April, 2023 - present

  • Senior Customer Support Coordinator

    June, 2018

  • Support Manager

    May, 2018