Xpressbees
Naksh Beldar is an experienced customer service professional currently working at Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.) since April 2022, managing the FirstCry account and overseeing significant daily escalations and shipment volumes. Naksh has successfully resolved high-level CEO and board escalations with improved turnaround times. Prior to this, Naksh held roles in customer service and online reputation management, addressing social media interactions and legal cases. Experience also includes a customer service position at Rtekkocean service pvt ltd, where transaction disputes were efficiently resolved, and a role as a live show moderator at BulbulTv, focusing on real-time customer engagement. Naksh completed 12th grade in sciences from Pragati Vidyalaya, Pune, in March 2021.
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