Paola Servín

Paola Servín is a Customer Success Manager currently at Simetrik since September 2023, where responsibilities include building and maintaining relationships with key stakeholders and collaborating with the sales team for product and service upselling opportunities. Previously, Paola served as a Customer Success Manager at Zendesk, focusing on minimizing churn through enhanced customer communications and conducting meetings to ensure product adoption. In an Enterprise Customer Success role at Conekta, Paola supported strategies to increase processing and profitability, maintained sales volume, and facilitated cross-selling initiatives. Paola's experience also includes a Senior Customer Success position at Cabify, where sales strategies were implemented to meet revenue goals, and early career roles in consulting at Tesla and CMD Inversiones y Consultoría. Paola holds a degree in Marketing from Alliant International University and a certification in Digital Marketing from Universidad de la Comunicación.