Wictor L. Clemente

Wictor L. Clemente has a diverse work experience spanning multiple companies and roles. Wictor L. started their career as an IT Analyst at Computacenter in 2015. Wictor L. then worked at Wildwood Restaurants Ltd as a Part-Time Teamleader/Assistant Manager from 2016 to 2018, where they were responsible for managing employees and ensuring operational efficiency.

In 2019, Wictor joined Argos for Business as a Test Analyst, where they conducted thorough testing tasks and collaborated with the project manager to mitigate risks. Wictor L. then transitioned to TEAM (Energy Auditing Agency Ltd.) as a Customer Success Analyst, starting in October 2019 and ending in October 2022. In this role, they built strong customer relationships and provided guidance on product usage while offering 1:1 online training.

Wictor's most recent position is as a Customer Success Representative at Zaptic, starting in October 2022. In this role, they assist customers in understanding and utilizing the software capabilities by providing hands-on guidance and support, ensuring transparency and sustainable retention.

Throughout their career, Wictor has demonstrated their ability to adapt to different roles and industries while effectively communicating and building relationships with customers.

Wictor L. Clemente has a Bachelor of Science degree in Business Administration and Management, General from Anglia Ruskin University which they completed from 2016 to 2020. Wictor L. also holds a Bachelor of Science degree in International Business from The Berlin School of Economics and Law which they pursued from 2017 to 2018. In addition to their academic degrees, Wictor has obtained several certifications. Wictor L. received an Energy Efficiency Management Certificate from the Energy Institute in November 2019. Wictor L. also achieved the Advanced SQL: MySQL Data Analysis & Business Intelligence certification from Maven Analytics in December 2021. Furthermore, Wictor holds the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER, which they acquired in June 2023.