Cicero Lima

Cicero Lima has a diverse work experience that spans across multiple companies and roles. Cicero is currently working at Zé Delivery as the Commercial & Revenue Director, a position they started in October 2021. Prior to this, they served as the Head of Owned Stores at the same company from February 2021 to September 2021.

Before joining Zé Delivery, Cicero worked at ZX Ventures Brasil, where they held several positions. Cicero was the Head of Operations from March 2019 to February 2021, the Head of eRetail from February 2018 to February 2019, the Head of Customer Experience from February 2017 to January 2018, and the Customer Service Manager from February 2016 to January 2017.

Cicero'searliest work experience can be traced back to Ambev, where they started as a Técnico administrativo in March 2005 and served until January 2007. Cicero then worked as an Analista de inteligência de mercado from February 2007 to January 2009, a Supervisor de Vendas from January 2009 to November 2009, and a Gerente de Vendas de Revendas from November 2009 to January 2011. At Ambev, they also held the positions of Gerente de Trade Marketing from January 2011 to January 2012, Gerente de Vendas from February 2012 to January 2013, and Gerente de Vendas Sênior from January 2014 to January 2016.

Based on their work experiences, it can be inferred that Cicero has significant expertise in sales management, customer experience, operations, and trade marketing.

Cicero Lima completed their Master of Business Administration (MBA) in Digital Business from MBA USP/Esalq from 2020 to 2022. Prior to that, they obtained a Bachelor's degree in Administration from the Federal University of Ceara from 2001 to 2006. In addition to their formal education, they also earned several certifications, including "Como Quebrar a Rotina para Estimular a Criatividade," "Fundamentos do Scrum," and "Gestão Ágil no Trabalho: Relatórios com Gráficos e Quadros Ágeis" from LinkedIn.