Richard Kiernan

Richard Kiernan serves as the Director of Commercial West EMEA at Zendesk since April 2018, leading teams of Account Executives in Dublin and London with a focus on new business acquisition and customer partnership. Prior roles at Zendesk include Senior Manager for West EMEA and Manager for North and West EMEA, emphasizing new business revenue generation. Before Zendesk, Richard held positions at LinkedIn, Oracle, and Savenet Solutions, focusing on sales solutions and account management. Richard holds multiple degrees from UCD Michael Smurfit Graduate Business School, including an MSc in Business (Leadership & Management Practice), and a BSc in Computer Science from Technological University Dublin. Additional qualifications include diplomas in Performance Management and Fintech.