Wada'A Fahel

Wada'a Fahel is a seasoned professional in engagement marketing, transcreation, and localization, currently serving as Senior Director at Zendesk since May 2020, where leadership has expanded a global team from 4 to 8 members. Prior experience includes roles at Harley-Davidson Motor Company, where Wada'a established the Globalization Division, managing a significant budget and expanding operations across 96 markets. Previous positions also encompass Senior Program Manager at Xerox, Translation & Localization Services Manager at Echo International, and various teaching positions. Wada'a holds multiple degrees in business administration, applied linguistics, and global digital marketing, complemented by executive education in leadership from the University of California, Berkeley.