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Zenni Optical
Jennifer Albano

JA

Jennifer Albano

Senior Team Lead, Online Reputation at Zenni Optical

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Manager

Jen Gray

Customer Service Manager

Peers

Nicole Wood

ABOC Certified Optician / Customer Service Specialist

Lauren Sheppard

Customer Service Representative

Rachel Nkollo

Global Learning & Development Leader

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Timeline

Senior Team Lead, Online Reputation
April 1, 2024 - present
Senior Social Customer Care Specialist
October, 2021
Social Customer Care Specialist
March, 2018
Customer Service Representative
November, 2017

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