Nikita Gautam

Nikita Gautam has over eight years of experience in customer success and support, primarily with Zenoti, where roles have included Customer Success Lead, Senior Customer Success Consultant, and Customer Support Engineer since October 2015. Prior to Zenoti, Nikita gained valuable experience as a Management Trainee in HR at Redlily.com and served in various roles including an intern at Taj Hotels Resorts and Palaces and a Concept Manager at a fashion store. Educationally, Nikita holds a Master of Business Administration (MBA) in HR and Operations from ICFAI Business School, completed from 2013 to 2015.