Mohammad F.

Customer Success Manager at ZL Technologies

Mohammad F. has a diverse work experience, beginning in 2015 as an Accounting Assistant at Rutgers University. In this role, they performed a variety of tasks such as answering phones, filing, data processing, faxing, envelope stuffing and mailing, message delivery, running errands, sorting incoming mail, and supporting duties related to accounts payable and accounts receivable functions. Mohammad also researched and resolved discrepancies in a timely fashion, compiled and prepared routine reports and summaries, and interpreted and applied accounting policies, rules, and regulations to all work to ensure compliance with applicable standards.

In 2017, Mohammad F. worked as a Universal Banker at Columbia Bank New Jersey, where they processed deposits and withdrawals on customers' savings, checking, and commercial accounts, cashed checks, money orders, travelers' checks, and bonds, sold money orders, gift cards, and official checks, opened accounts for new customers, identified the unmet needs of current and potential customers, and promoted and cross-sold products and services. Mohammad also worked as a Salesperson at Nordstrom during this time.

In 2020, Mohammad F. became a Client Relationship Manager at Hammond Iles Wealth Advisors, where they maintained communication with clients during the financial planning process and assisted Advisors and team members in internal processing of financial plans. Mohammad also answered client inquiries and provided readily available information to clients.

Currently, Mohammad F. is a Customer Success Manager for ZL Tech, a Silicon Valley software company specializing in information governance for large enterprises. Mohammad is actively managing 12 Enterprise Accounts, ranging from globally renowned pharmaceutical firms to international financial institutions.

Mohammad F. attended William Paterson University of New Jersey from 2018 to 2020, where they earned a Bachelor's degree in Accounting.

Links

Previous companies

Nordstrom logo

Timeline

  • Customer Success Manager

    October, 2021 - present