CIO Advisor - Zoom Video Communications

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About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

NOTE: This is a part-time position reporting to the CIO, expectations are on average to be 10-15 hours per week.

The CIO Advisor is a key part of the communications and customer acquisition efforts. This person will act as a spokesperson for Zoom in the market overall, and a member of the cross-functional business development team that our sales leaders rely on to build relationships with target commercial and enterprise accounts to create long-term, fast-growing customer engagements. To succeed in this role, you will need a creative and entrepreneurial approach, matched with a deep experience base as a technology and business leader in growth companies and public enterprise leaders.

As a key member of the Office of the CIO, you will be the face and voice of Zoom to executives leading collaboration initiatives. You will be the go-to person for telling our story to the market - on stage at events, during industry-wide webcasts and in conference rooms at the largest companies.

As an experienced leader on the customer side, you will be critical to validating our approach to solutions strategy, product strategy, and business value models, acting as a consultant to our solutions marketing, product marketing, and technical sales teams. You will also be a key asset in the account-based marketing process, helping develop effective account-specific executive connection strategies.

The successful candidate is an engaging communicator, passionate about technology, and loves interacting with clients and prospects.

The role of CIO Advisor is a geographically oriented and customer-facing role aligned to work with our most strategic or commercial and enterprise customers and prospects on their IT transformations and enterprise business architecture. Working alongside our sales and pre-sales team, the CIO Advisor will effectively realize strategic sales opportunities with account teams by enabling customers to translate their business strategy into a technology vision and roadmap to deliver on their business outcomes.

What You’ll Do

• Partner with Sales leadership for “meetings that move the needle” with senior leaders in key accounts
• Build a community of passionate technology leaders, who want to share their best practices in transforming their teams and their companies
• Identify opportunities to bring content and perspective to senior executives in our target market
• Leverage social networks, blog and video platforms, and highly scalable marketing technologies to get the word out
• Publish blog posts and tutorials that highlight best practices and offer a fresh perspective
• Attend and speak at meetups and conferences, serving as an evangelist, coach, cheerleader, and teammate to budding and veteran users
• Champion our users’ needs internally by providing invaluable feedback to the product and engineering teams
• Deliver compelling presentations on solutions, trends data, and thought leadership topics
• Position Zoom as a technical thought leader, both online and offline

Your Qualifications

• 20+ years of leading and managing technology organizations globally at the CIO, CTO, CDO level-level
• Experience as a leader at Fortune/Global 2000, entrepreneurial experience is a plus
• Strong comfort level in developing corporate technology strategy and owning budget decision making in scaled environments
• Track record of achievement in high-growth environments with an aggressive acquisition and pipeline targets
• Ability to act as an industry thought leader in both customer meetings and public settings
• Stay close to industry trends in order to gain a deeper product understanding
• Strong verbal, written, and visual communication and presentation skills
• Ability to travel up to 70%
• Outstanding ability to lead, motivate, and mentor others
• Be extremely comfortable in a setting of a room full of strangers and be able to walk out with “five new friends”
• Have a fantastic network of senior technology leaders
• BS or BA Degree
• Zoom is seeking CIO Advisors across APAC

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.