Christopher Remington

Christopher Remington has an extensive work experience in the field of customer success and technical support. Christopher is currently working as the Head of Customer Success - North America at Zuora since 2023. Prior to this, they worked at New Relic, Inc. as the Head of Customer Success - Americas from 2019 to 2023, where they led a team of 40+ Customer Success Managers and Leaders. Before that, they served as the Senior Customer Success Director at New Relic, Inc. from 2019 to 2021.

In their earlier roles, Christopher worked at GE Digital as the Senior Technical Account Management Director from 2018 to 2019, where they led a team of senior Customer Success professionals. Christopher also served as the Global Customer Support Director at GE Digital from 2016 to 2018, where they led the technical support delivery for industrial automation control solutions.

Prior to GE Digital, Christopher held various roles at General Electric - Intelligent Platforms and GE. Christopher worked as the Software Technical Support Director at General Electric - Intelligent Platforms from 2011 to 2016. Before that, they served as the Sr. Manager - Solutions and Software Support at GE from 2009 to 2011, and as the Sr. Manager - Escalations, Customer Advocacy from 2002 to 2009.

Christopher's early career includes roles at Intellution Inc., Intellution, and GE Fanuc, where they gained experience in software product support, sustaining engineering, and technical support engineering.

Overall, Christopher Remington's work experience revolves around customer success, technical support, and leadership roles in the technology industry.

From 1988 to 1992, Christopher Remington studied at Worcester Polytechnic Institute, where they pursued a Bachelor of Science degree in Electrical and Computer Engineering. No specific field of study is mentioned.