Tony Browne

Director, Global Support & Operational Excellence at 14 West

Tony Browne has extensive work experience in various roles and industries. Tony currently serves as the Director of Global Support & Operational Excellence at 14 West, where they lead global support operations and change management initiatives. Prior to this, Tony worked at Agora Publishing Services Ireland Limited (APSI) as the Head of APSI and as a Tier 1 Application Support Manager. Tony also served as the Technical Services Manager at Radius Technologies Ltd, where they managed the helpdesk and field engineering teams. Tony's previous roles include being a Web-Based Software Designer & Developer at Amplio Virtus Ltd and the Director of Technology at Whitefire eServices Limited. Additionally, they have experience in system implementation and IT support at Cappoquinn Poultry Limited. Earlier in their career, Tony worked as a Dispute Resolution Officer at TalkTalk and as a Second Level Technical Support at AOL Broadband.

Tony Browne's education history is as follows:

Tony Browne obtained a Higher Diploma in Computer Science from Waterford Institute of Technology from 2012 to 2013. Prior to that, they received a Certificate FETAC in Applied Psychology from Tramore Adult Education Center, which they completed from 2011 to 2012.

In 2005 to 2007, Tony Browne pursued a Bachelor's degree in Psychology, with a focus on Psychology and Philosophy, from University College Cork.

In 1999, Tony Browne completed a City & Guilds program in Information Technology and a separate program in Business and Office Technology from FAS (Irish National Training and Employment Authority).

Tony Browne completed their Leaving Cert from St Paul's Community College between 1990 and 1995.

It is worth noting that Tony Browne's additional certifications include being a Prosci® Certified Change Practitioner, obtained from Prosci in November 2021.

There is also a mention of an undefined degree in Psychology & Philosophy from University College Cork, but no specific timeline or completion details are provided.

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Previous companies

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Timeline

  • Director, Global Support & Operational Excellence

    May, 2019 - present