Technical Support and Engineering

The Technical Support and Engineering team at Accela is responsible for ensuring seamless operation and customer satisfaction through robust cloud engineering, strategic solutions, technical support, and continuous education. This includes overseeing cloud infrastructure, managing technical issues, developing partner technologies, ensuring compliance and security, and providing in-depth technical consultancy and support to both internal and external stakeholders. The team works collaboratively to support and implement Accela's SaaS solutions, enabling governments to efficiently manage their services and resources.