Eric Cary

Eric Cary has a diverse work experience spanning over several industries. Eric has held various roles in customer experience, operations, and quality management. In their current position as the Director of Customer Experience at Al Ghurair Group, they focus on studying and analyzing customer demographics to enhance their retail and residential experiences. Prior to this, Eric worked at Jumeirah Group and Jumeirah Hotels & Resorts as a Customer Experience & Quality Analytics Manager and Guest Relations Manager. Eric also has experience in leading customer experience and operations at online ecommerce startups such as www.sustuu.com and Daddy's Deals. In addition, Eric has worked as a Manager of Operational Excellence, Compliance, and Project onboarding at Teleperformance. Eric has also held roles as a Senior Business Consultant at NEORIS Building Solutions, Quality and Compliance Manager at Teleperformance, and Quality and Business Compliance Manager at Aegis South Africa. Earlier in their career, Eric worked as an In-Flight Operations Crew Manager at South African Airways.

Eric Cary attended Eden College from 1988 to 1992, where they obtained their High School Diploma. In 2023, they enrolled in the Gregory Vogt School for Retail Professionals to study Retailing and Retail Operations, although no degree was specified.