Fauzia Stanyard

Fauzia Stanyard has an extensive work experience in various leadership roles in the customer service industry. Fauzia currently serves as the Director of Service Operations at Arqiva. Prior to that, they were the Director of Contact Centres at Dixons Carphone. Before that, they worked as the Head of Customer Experience at ArrowXL. Fauzia also held several positions at Three., including Head of Support Performance, Lead Change Manager - Commercial team, and Change Manager. Earlier in their career, they worked as the Head of Retail Customer Experience at Three., and as a Sr Contact Centre Manager at Tech Mahindra. Fauzia began their career as a Client Services Manager at Tracmail India Pvt Ltd.

Fauzia Stanyard completed a Bachelor's degree in Physics and Computer Sciences at the University of Mumbai from 1996 to 1999.