Nuno Martins

Nuno Martins has a diverse and extensive work experience spanning different industries and roles. Nuno is currently the Director of Site Operations - Europe at arrivia, where they provide high-level leadership and operational support for various departments. Prior to that, Nuno worked at Philip Morris International as the Manager of Customer Service Centers, responsible for implementing operational processes and ensuring consistent performance across markets. Nuno also has experience in the hospitality industry, working as the Head of Contact Center at MGM Hotels & Resorts M.G. Muthu Group. Nuno has held managerial positions at HCL Technologies, Teleperformance Portugal, and Xerox, where they oversaw teams and focused on service delivery and customer satisfaction. Nuno has also worked as a Managing Director in the hospitality sector and as a Real Estate Agent and Insurance Agent. Lastly, Nuno worked as a Sales Manager at Soplacas S.A. and as an Air Cargo Supervisor at GSA.

Nuno Martins earned a Master of Business Administration (MBA) degree in Business Administration from Universidad Camilo José Cela in 2016. Nuno also obtained certifications in "Working with the PCI DSS 4.0 Compliance Requirements" from LinkedIn and "Advance English Certification" and "RRHH Certification" from IMF Business School and IMF Business School Portugal, respectively.