Victor James

Victor James possesses extensive experience in contact center management, currently serving as Contact Center Operations Manager at arrivia since June 2022. Previous roles include Operations Manager at Teleperformance DIBS and Assistant Operations Manager at Teleperformance India. Additionally, Victor held the position of Operations Team Lead at Serco and contributed as a Senior Customer Service Executive at Intelenet Global Services Private Ltd. Victor's academic background includes a Bachelor of Commerce degree in Commercial and Advertising Art from the University of Mumbai, completed in 2006.