Clara Mckibbin

Head of Customer Experience at askporter

Clara McKibbin has a diverse work experience in various roles and industries. Clara currently works at askporter as the Head of Customer Experience, responsible for managing the customer experience team, support, account management, and client onboarding. Prior to this, they held the position of Head of Customer Engineering at askporter, where they designed product configurations and built digital assistant flows.

Before joining askporter, Clara worked at Unity as the Head of Operate Sales Enablement, where they developed a sales enablement strategy for the sales organization. Clara also served as a Senior Client Journey Manager at Unity, identifying customer journeys, providing recommendations, and building solutions.

Clara is also the Director at Clarafied Developments LTD, where they oversee the company's operations and focuses on consultancy and software development for charities and small businesses. Previously, they worked at BT in roles such as Threat Management Sales Enablement, Senior Key Account Manager, Client Relationship Manager, and Software Engineer (Team Lead).

Clara'searly work experience includes a sales assistant role at WDT and a placement student role at SAP. Overall, Clara has a strong background in customer experience, sales enablement, account management, and software development.

Clara McKibbin began their education at Wellington College Belfast. However, no specific degree or field of study was mentioned during their time there. Following their education at Wellington College, Clara went on to attend Ballymena Academy, where they completed their A levels. Clara then moved on to Queen's University Belfast, where they pursued a Bachelor of Engineering (BEng) in Computer Science. The duration of their studies at Queen's University Belfast was not provided. Currently, Clara is enrolled at The Open University and is expected to earn a degree in Law and Criminology by 2023.

Links

Previous companies

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Timeline

  • Head of Customer Experience

    April 1, 2023 - present

  • Head of Customer Engineering

    January, 2022