Jenny Koelliker, M.Ed, CSM

Jenny Koelliker, M.Ed, CSM, has a diverse range of work experience in various industries.

Starting in 2001, they worked for Mycom Group, Inc. as a Project Manager and Help Desk Coordinator, managing the help desk and facilitating communication between technical staff, clients, and management.

In 2003, Jenny joined CoStar Group as a Research Analyst before moving on to work at Starbucks as a Retail Operations Manager. In this role, they oversaw store operations, including staffing, training, scheduling, ordering, and payroll. Jenny also analyzed monthly P&L statements to identify opportunities for improvement and implemented marketing strategies to increase sales.

Following their time at Starbucks, Jenny worked as a High School English Teacher at Seminole County Public Schools. Jenny provided instruction to 10th grade students, utilized technology in the classroom, and analyzed student data to personalize instruction and improve academic achievement.

In 2012, Jenny joined DCT Telecom Group, Inc. (now Momentum Telecom) as a Project Coordinator. Jenny managed the successful deployment of voice and data services and acted as a liaison between sales, customers, and vendors. Jenny also took on the role of Team Lead, assigning new orders to team members and ensuring accurate documentation of implementation activities.

In 2014, Jenny joined Abacus Group as an IT Project Manager, responsible for overseeing the Project Management Life Cycle for various services related to the AbacusFLEX product. Jenny managed project timelines, milestones, and status, identifying risks and resources needed for timely delivery. Jenny later took on the role of Manager of Project Management - West, responsible for the successful completion of projects on the West Coast. Jenny also assumed the role of Manager of Information Systems, systemizing documentation and data governance.

From 2021 to 2022, Jenny served as the Director of Product Management at Drawbridge. In this role, they created and directed the Product Management function and developed various frameworks and documentation for product management processes. Jenny worked with stakeholders and the software development team to prioritize and define the product roadmap.

Currently, Jenny is employed at Atlas Technica as a Product Manager, specializing in IT services for hedge funds and the alternative investment industry. Their objective is to provide excellent service and allow hedge fund managers to focus on investing.

Overall, Jenny Koelliker has a strong background in project management, product management, education, and retail operations. Jenny has demonstrated skills in communication, organization, and leadership throughout their career.

Jenny Koelliker, M.Ed, CSM has a diverse education history that spans over several years. Jenny began their higher education at Miami University from 1997 to 2001, where they earned a Bachelor of Science (B.S.) degree in Management Information Systems.

Later, in 2008, Jenny attended Cleveland State University and pursued studies in English Language and Literature, General. However, it is unclear whether they obtained a degree in this field.

In 2009, Jenny returned to Cleveland State University and completed a Master of Education (M.Ed.) degree in Curriculum and Instruction in 2010. This degree further enhanced their knowledge and skills in education.

Besides their formal degrees, Jenny has obtained several certifications throughout their career. In 2006, they became a certified Coffee Master through Starbucks. Following this, in 2014, Jenny achieved the Certified Scrum Master (CSM) designation from Scrum Alliance, demonstrating their competency in agile project management methodologies. Jenny also obtained the ADTRAN Technical Solutions Associate for Internetworking certification from ADTRAN. Jenny recently completed The Complete Jira Agile Project Management Course from StackSkills in April 2021.

Overall, Jenny Koelliker has a solid education background, including a Bachelor's degree, a Master's degree in Education, and various industry certifications.